Essential Etiquette and Manners for Using a Coin Laundry in Japan

Essential Etiquette and Manners for Using a Coin Laundry in Japan


Living in Japan is convenient and comfortable, but when it comes to using a coin laundry (コインランドリー, koin randorī), you might feel a bit unsure due to cultural or customary differences.

In Japan, the culture of coin laundries highly values "consideration for others" so that everyone can use the facilities pleasantly. This guide will clearly explain the essential rules and manners for using a coin laundry in Japan smoothly and respectfully.

1. Time is Money! Promptly Remove Your Laundry

This is one of the most important rules of etiquette in Japanese coin laundries.

🚨 Why is being prompt so important?

  • Others are waiting: Most Japanese coin laundries operate on the assumption that another customer will need the machine next. Leaving your laundry after the cycle is finished prevents the next person from using the machine, causing inconvenience.

  • "Monopolizing" is frowned upon: Occupying a machine for a long time by not removing your finished laundry is seen as "monopolizing" the machine and is a breach of manners.

👚 What should you do when it's finished?

  • Set an alarm: Once you start the washer or dryer, be sure to set an alarm on your phone for the exact finishing time.

  • Remove and move to a basket: Return promptly when the alarm goes off. Immediately remove your laundry from the machine and move it to an empty basket or folding table provided in the store. Quickly free up the machine so the next user can start right away.

2. Etiquette Regarding Machine Usage

Using the coin laundry machines correctly and respectfully is also crucial.

✅ Do Not Overload the Machine

  • Each machine has a maximum capacity (e.g., "up to 〇 kg"). Forcing an overload into the machine can cause a malfunction and, more importantly, result in poorly washed or dried laundry.

  • Especially for dryers, a less-full drum allows clothes to tumble better and dry more effectively.

🧽 Simple Cleaning After Use

  • The Dryer's Lint Filter: After using the dryer, always remove the lint and dust accumulated in the "lint filter"(the trap usually found near the door) and dispose of it in the provided trash bin. This is an important step to maintain drying efficiency for the next person.

  • Remove Debris: Check the machine to ensure no small debris, such as receipts or pieces of tissue from your pockets, are left inside. Take any trash with you.

3. In-Store Conduct and Manners

A coin laundry is a public space. You must show consideration for other users.

🗣️ Keep the Noise Down

  • Avoid loud talking or phone calls: Other users may be waiting quietly. Speak softly, and try to avoid talking on your mobile phone inside the facility.

  • Be Mindful of Sound Leakage: If listening to music or watching videos, use headphones and keep the volume low.

👜 Belongings and Laundry Placement

  • Do not block pathways: Place your bags, baskets, or waiting laundry in an area that does not obstruct pathways or block access for other users.

  • Keep your laundry contained: Do not spread your laundry out widely on the table or chairs, except when you are actively folding it. Ensure there is enough space for others to retrieve and fold their own clothes.

🚬 Smoking and Eating

  • Most coin laundries are non-smoking indoors (禁煙, kin'en).

  • Consuming food or drinks for extended periods is generally discouraged to keep the machines and the facility clean.

4. Other Unique Japanese Tips

🧺 Detergent and Softener

  • Often NOT required: Many modern Japanese coin laundries use a system where detergent and fabric softener are automatically dispensed. Check the machine's display before use—you often do not need to bring your own.

  • If automatic dispensing is not available, you can usually buy single-use packets from a vending machine inside the store.

💰 Prepare Small Change

  • Many machines still only accept cash (specifically 100 yen coins). Some facilities do not have a change machine, so it is safest to prepare sufficient small change before your visit.

For a Pleasant Coin Laundry Experience

Coin laundries in Japan are clean and convenient.

By simply following the golden rule—"Think about the person who will use this machine next"—you can ensure that both you and all other customers have a pleasant experience.

By observing these simple rules of etiquette, you can make your life in Japan's coin laundries much more comfortable!

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